70-623 Pro: Microsoft Desktop Support-Consumer

Install and Upgrade Windows Vista

Evaluate potential upgrade environments.
Prepare to install Windows Vista.
Troubleshoot and resolve installation issues.
Troubleshoot and resolve post-installation issues.

Post-Installation: Customize and Configure Settings

Configure Sidebar.
Configure Windows Aero.
Customize and configure user accounts.
Evaluate user requirements and recommend, set up, and configure appropriate applications.
Evaluate user's system and recommend appropriate settings to optimize performance.

Configure Windows Vista Security

Configure Windows Security Center.
Configure Firewalls.
Configure Windows Updates.
Configure Windows Defender.
Configure Parental controls.
Configure Internet Explorer 7+.
Configure User Account Control.
Protect data.


Configure, Troubleshoot, and Repair Networking

Configure and troubleshoot network protocols.
Configure and troubleshoot network services at the client.
Configure and troubleshoot Windows Vista by using the Network and Sharing Center.
Configure and troubleshoot wireless networking.
Troubleshoot file and print sharing.
Configure Media Center.

Install, Configure, and Troubleshoot Devices

Connect peripherals to Windows Vista.
Install, configure, and troubleshoot mobile devices.
Install, configure, and troubleshoot digital cameras and camcorders.
Install, configure, and troubleshoot media devices.
Install, configure, and troubleshoot printers, fax machines, and copy devices.


Troubleshoot and Repair Windows Vista

Diagnose a specified issue.
Repair a corrupted operating system.
Remove malware from a client system.